Regent Shanghai Pudong - Complimentary first round minibar per stay - including a bottle of wine

On the way to Hotel from Airport by taxi. I was overcharged more than double ridiculously and even lost wallet. I didn’t catch the taxi and disgusting driver’s number. A staff at front desk tried to find taxi by all means. I could find wallet due to her. Although all the money in the wallet had disappeared I could take back my wallet lucky. I really appreciate her sincere assistance. I am sorry for not recognizing her name. This hotel is perfect and superb with helpful staffs!

Great rooms and location, right across the Shanghai tower, jinmao tower and IFC, about 5-6 malls around the hotel and very easy to access. There is an overhead bridge walk till the superbrand mall, MAP museum and the bund area which takes about 15 minutes. The jacuzzi is good, staff was polite and good, we had the free afternoon tea included from 2:30-4:30 which was great as well especially because the quality of food was really good and at par for a real 5 star! Breakfast was really good with a lot of choices and made quite well. We had the view of the TV tower from our window and the 3 tall buildings which was great. The mattress and pillows were amazing, so we had really good sleep and we had everything provided to us from toothbrush to bath salts. I would argue that this hotel has the best slippers we've had thus far, minor but useful plus point. Leo helped us with our bags, arranging taxis and was overall very nice to us!

We had an absolutely fantastic experience at Regent Pudong—far exceeding our expectations. We had access to the Club, where Afternoon Tea and Happy Hour were served daily, and it was well worth it: the food was excellent, and the views were stunning. The pool on the 41st floor was simply breathtaking—a perfect spot to relax and take in the city lights at night. The location was also ideal, just a five-minute walk from Line 2 and right in the heart of the Pudong area.

This hotel will make you live an unforgettable guest experience ! Rooms are very spacious with wonderful views and impressive amenities/equipments. I think I can summarize the incredible experience with these included services : - First full round of minibar (with a bottle of wine) is included - Daily laundry service for three clothes is included Swimming pool is impressive with very nice city views ! Last but not least : buffet breakfast is awesome ! The value for money is just....unbelievable !

The overall service of the hotel was very good. Did not have any unpleasant experience. Staff were very professional in their capacity and were helpful. The Executive Lounge was good and had a Awesome View. (Closed a bit too early 9pm) The complimentary Mini Bar was a nice touch though I had only 1 coke during my stay there. Did use the complimentary Dry Cleaning services for my suits (1 set a day). The indoor heated pool had lovely view next to the Gym on the 41st Floor.