

On the way to Hotel from Airport by taxi. I was overcharged more than double ridiculously and even lost wallet. I didn’t catch the taxi and disgusting driver’s number. A staff at front desk tried to find taxi by all means. I could find wallet due to her. Although all the money in the wallet had disappeared I could take back my wallet lucky. I really appreciate her sincere assistance. I am sorry for not recognizing her name. This hotel is perfect and superb with helpful staffs!
Woojun
2024年12月

Everything , from the beginning to the end , the personal was very professional to them , we deal the checking and checkout with Mr Sheldon , we would like to give him a huge thank you for making our stay a dream we had the luck to have a upgrade, it was the best hotel we could stay , Many thank you , I recommend 1000%
Erwan
2024年12月

Great rooms and location, right across the Shanghai tower, jinmao tower and IFC, about 5-6 malls around the hotel and very easy to access. There is an overhead bridge walk till the superbrand mall, MAP museum and the bund area which takes about 15 minutes. The jacuzzi is good, staff was polite and good, we had the free afternoon tea included from 2:30-4:30 which was great as well especially because the quality of food was really good and at par for a real 5 star! Breakfast was really good with a lot of choices and made quite well. We had the view of the TV tower from our window and the 3 tall buildings which was great. The mattress and pillows were amazing, so we had really good sleep and we had everything provided to us from toothbrush to bath salts. I would argue that this hotel has the best slippers we've had thus far, minor but useful plus point. Leo helped us with our bags, arranging taxis and was overall very nice to us!
Sarthak
2025年7月

What I appreciated the most about this property was the exceptional staff. Every team member was kind, professional, and went above and beyond to assist us throughout our stay. Mr. Allen Hu deserves special recognition for his help with our airport package delivery. I highly recommend this hotel, first and foremost for its outstanding employees, but also for the excellent food quality, comfortable rooms, and well-maintained facilities. There were many other staff who were as kind and as helpful as Mr. Hu. Big praise for all of them.
Gala
2025年10月

This is the second time I’ve stayed in this hotel; both times to celebrate the anniversary with my girlfriend. I informed the staff about the occasion after the booking so that we could have a little decoration in the room. I booked a room with view on the Pearl Tower, but we received a free upgrade to a suite with an amazing view on the the Pearl Tower and the river, and we were offered an additional bottle of wine and some cake! The staff was amazing; and the pool with the view on Lujiazui alone is worth the price. Excellent and rich breakfast. Honestly, could not ask for more! I wish to thank once again the staff for helping making this (again) an unforgettable night! Simply perfect
Luca
2025年4月

We had an absolutely fantastic experience at Regent Pudong—far exceeding our expectations. We had access to the Club, where Afternoon Tea and Happy Hour were served daily, and it was well worth it: the food was excellent, and the views were stunning. The pool on the 41st floor was simply breathtaking—a perfect spot to relax and take in the city lights at night. The location was also ideal, just a five-minute walk from Line 2 and right in the heart of the Pudong area.
Andrea
2025年6月

The swimming pool located on 41st floor with a fantastic view over the city. Location. Not busy like the Bund but at walking distance to main attractions. The docor of hotel and rooms. Nice touch was a complimentary bottle of wine and plater of sweets/ chocolates
Maciej
2025年6月

I really enjoyed my stay at this hotel. The rooms are spacious, modern, and beautifully designed, with every detail thoughtfully taken care of. Breakfasts were excellent - delicious, varied, and nicely presented. The relaxation area with the pool and jacuzzi was an absolute highlight and the perfect place to unwind. Thank you for the warm hospitality and wonderful atmosphere. I had an unforgettable experience and would love to come back again.
Evgeniia
2025年9月

Good room Friendly staff Decent Wi-Fi Tasty breakfast with great view Good pool area and gym
Ewan
2025年9月

Robin at the reception was so excellent, so helpful! He helped us patiently download the relevant Apps for taxis, etc. Thanks, Robin!!! All the staff were exceptionally friendly and helpful. Great Western breakfast as well. Location is in the centre of Pudong near all the wonderful attractions.
Woltemade
2025年8月
